DFX-Hub provides specialized business support solutions for the freight and logistics industry. We help freight forwarders, NVOCCs, liners, and 3PLs manage non-customer-facing operations through skilled offshore teams and proven processes.
With over 25 years of industry experience, we enable businesses to run critical operations remotely, reduce operational costs, and scale efficiently. Operating 24/7 through our Global Service Centers, we deliver flexible, end-to-end support or task-based execution tailored to business needs.
At DFX-Hub, we focus on long-term partnerships by improving operational efficiency, strengthening process control, and delivering insights that support better business decisions.
We foster a culture of excellence - consistent, transparent and value driven - dedicated to creating long term, mutually beneficial outsourcing partnerships.
To simplify logistics operations by delivering measurable cost savings, process reliability, and scalable offshore support - without disrupting customer experience.
As a back-office BPO partner, we go beyond routine administrative support. We manage day-to-day operations with a clear understanding of your business objectives. Through data analysis and operational insights, we enable informed decision-making that supports sustainable growth.
Our deep domain expertise ensures accuracy, compliance, and consistent execution across processes.
By streamlining and automating core workflows, we help reduce inefficiencies, eliminate low-value tasks, and achieve up to 60% operational effort savings.
We offer region-specific teams tailored to client needs, including dedicated support for Gulf and European markets, with multilingual capabilities in English, Arabic, French, German, and more.
We work as an extension of our clients’ teams, aligning closely with their business objectives to deliver tailored, scalable solutions.
We leverage technology and process automation to reduce manual effort, improve speed, and enhance operational efficiency.
We uphold rigorous quality standards through continuous improvement and a proactive performance culture.
We focus on measurable outcomes that deliver tangible business value and long-term growth
We protect client data through strict security controls and industry-aligned compliance standards.
We foster transparent communication and long-term partnerships built on trust, teamwork, and shared success.
DFX is an acronym of Digital Freight Excellence Hub. We are the service provider for end-to-end Logistics & freight forwarder's non-customer facing activities and helps the business team to focus on sales & strategies.
We work with a wide range of industries, including Logistics, Supply chain, Transportation & related financial services. Our consultants bring specialized knowledge to address industry-specific challenges and are adaptable to the sector.
Our services include operational efficiency improvement, financial analysis, digital transformation, risk management and strategic planning.
Our process begins with an initial consultation to understand your business needs and challenges. After assessing your situation, we provide a proposal outlining our recommended approach, timeline, and costs.
Pricing depends on the project scope, complexity, and duration. We offer several structured packages to provide transparent pricing and can also create custom pricing plans for unique projects.
As a business partner to assuring the credibility, We sign a Non-Disclosure Agreement and make sure your data will be handled in a highly secured environment with the enhanced technology.
We’ve supported fast-growing logistics teams and established enterprises by streamlining operations and improving accuracy.
The results are consistent — our solutions enhance efficiency, reduce costs, and build long-term value.
These companies trust DFX to manage their critical back-office operations, improve efficiency, and support their growth with reliable, data-driven solutions.